Category Archives: Clinic News

Covid…. Ugh…. Again..

Just when you thought it was safe to go out of the house, the resurgence of Covid infections has got everyone on edge again. It’s really hard to maintain that sense of heightened vigilance and it puts us into a sympathetic nervous system response. That’s the “fight or flight” response. Many of us are facing challenges that can be stressful and overwhelming. It’s so easy to get burned out when we are always on alert and can even lead to PTSD-like symptoms.

If you are hunkering down again like many folks, you can still get treatment for those things that are bugging you. I’m opening up my Telehealth Sessions again. While I can’t do acupuncture over Zoom, I can prescribe herbs and make nutrition and lifestyle recommendations that can help you make it through this latest wave of the pandemic. Whether you are looking for stress relief, virus prevention, or help to resolve viral symptoms, I’m here to help you. Herbs can be sent directly to you, or you can pick them up at the clinic.

Telehealth sessions will be available on Mondays and Wednesdays at 11:00, Thursday at 3:00 and Friday at 12:00 and last about 30 minutes. They are bookable online here.

It is natural to feel stress, anxiety, grief, and worry during the pandemic. Acupuncture, Herbal Medicine and Nutrition Therapy can help you remain resilient and healthy.

Welcome Paige!

If you’ve been in the clinic in the last month, you may have already had a chance to meet Paige Gradishar, my new Clinic Assistant. 

Paige and I have known each other for several years and I’m so excited she is joining my team.  She’s answering phones, scheduling appointments and doing some follow up calls with patients.  She’s also helping to get rooms cleaned and ready for the next patient.  And this girl is organized!  She’s getting my inventory squared away and is doing a great job to keep me on schedule.  I’m not sure how I got along without her!   Please join me in welcoming her to Balanced Energy Wellness.  

New Year, New Clinic

We’ve Moved!

The new clinic is operational and everyone has been very positive about it. It’s right next door to the old clinic, so no need to worry about finding the new place. Schedule your appointment and come check it out. I think you’ll love the new open feel with all of the familiar attention to your health. Here’s a sneak peek.

Goodbye 2020 and Hello 2021

Whew!  What a year!  We’ve all been through a lot this year and I have to say I’ve learned a lot along the way.  I’ve learned to enjoy solitude and spending time with my family(lots and lots).  I’ve figured out how to get my business back up and running during a pandemic. Never before have I ever taken six weeks away from work!   And I’ve learned that I’m not the only one who is paying close attention to their health.  You all have brought a renewed focus on your health and that makes me happy!    

Now for the Really Exciting Part….

Last month, I mentioned that one way to look at what is happening is to try and find the opportunities that lie amidst the chaos.   Recently I learned of an opportunity that will allow me to expand my clinic, and I’m excited to announce that we will be doing just that!   This expansion will give me more treatment space so I will have more appointment times and can help more people, and it will give me more space for sharing some of the wonderful herbal products that I can offer.  And the best part is that it’s right next door!  Same building, literally 10 feet from my current door.  I’m putting the final details together now and it looks like a move could happen as early as February.  Of course I couldn’t even consider this without your continued support and encouragement and I’m so very grateful for that.   Stay tuned for more details as things unfold.  

In the meantime, please stay safe.  I am wishing you and yours some well-deserved downtime and a very happy new year to come. Cheers to health, happiness, and prosperity in 2021!  No matter what happens, we are in it together.  

How to Make This a Great Thanksgiving

Even if you are by yourself

In past holiday newsletters, I’ve offered advice on how to have a less-stressed holiday season.  This year requires a different twist on that theme.

A long time ago, I had a boss who taught me how to take advantage of change/chaos. The secret is to figure out what the opportunity is. And I’d like to offer that in these times, the opportunity is to take time for yourself, find joy and gratitude. There is no doubt that these are stressful times, and honestly, adding a family gathering or holiday party to the mix at this time would add even more stress. Most times I’m giving advice on stress relieving techniques to cope with the chaos of holiday shopping, family gatherings, and work parties. But all of that is so last year!

How is stress affecting you now?
For some we turn to food to calm our nerves. How about looking at food preparation and eating as an opportunity to express thanks? Our mindset before eating or preparing foods has a big impact on how we digest food. I’ve taught classes on mindful eating and one thing that I always emphasize is practicing gratitude during preparation, cooking and eating what we have. That is the idea of preparing and eating meals with calmness and enjoyment so that the parasympathetic nervous system is engaged which, incidentally, helps with digestion. Taking time to appreciate the work that went into growing and harvesting the fruits and vegetables, is an example. Eating slowly and appreciating all of the flavors is so beneficial to your body and mind.

Bring in Gratitude and Joy

Did you know that you can’t experience two opposite emotions at the same time? So by expressing gratitude or joy, you can’t simultaneously feel sorrow or fear. So look for those opportunities to do the things you enjoy doing during the holidays, even if you are by yourself and can’t be with family members. Do you love to decorate for the holidays? Then do it, even if you are the only one who will see it!

How can you express gratitude during this time? What comes to mind when I ask “what are you thankful for?” Notice, I didn’t ask “what is missing from your life?” It’s all about how you frame things. While I’m missing my family this Thanksgiving, I am grateful that they are all healthy and safe. I’m also thankful that there will be less stress and I can cook whatever the heck I want to cook without having to worry about the special requests from everyone. I can take a deep breath for a few days! I’m looking forward to it. I’m also grateful to spend some quality time with my partner, David and my cute doggie, Jess!

This year, I am extremely grateful for you, my patients! You bring me great joy and I care about you all. Please see the special holiday offers below and take this opportunity to treat yourself, friends or family to the gift of wellness!

Happy Thanksgiving!

July Clinic Updates

It’s great to be back in business! I’m really enjoying seeing everyone and feel my work is helping me as much as it is helping you.

As most of you have probably seen, this virus isn’t going away any time soon, so precautions will need to remain in place for the foreseeable future. Everyone wants to get on with life and we want this thing to go away, but it’s not in any big hurry. This means we need to stay vigilant and take care of ourselves like never before. I encourage you to reread the blog posts I did back in February for some tips on keeping your immune system strong, and this one with acupressure points you can do at home. Fall is just a few short months away, and then we will be back into flu season again. It’s uncertain what COVIDs next turn will be, so I’m advising everyone to take these measures now if you haven’t started already:

Immune boosting foods
  • Eat a healthy diet – avoid sugar (like the plague)
  • Take Vitamin C, Zinc, and Vitamin D,
  • Get outdoors and exercise (just be careful in the heat),
  • Get an acupuncture immune boost,
  • Practice stress reduction techniques like meditation, deep breathing and yoga
  • Ask me about Herbal preventative formulas that might be right for you

We’ve clearly seen that those with heart disease, diabetes, obesity and some other underlying issues are most at risk, and we all need to put our health as a top priority so we are equipped to fight off any cold, flu or other illness that comes our way.

PLEASE, Wear a Mask

Part of staying healthy right now means we need to continue to wash our hands frequently and wear masks when around others that aren’t part of our household, especially in indoor spaces with several people and poor ventilation. I know, I know, masks are a real pain. They are uncomfortable and hot; trust me I know!

Wear a Mask

But research and experiences from other countries where cases have been low show that wearing a mask helps to prevent transmission. I wear a mask to keep my “respiratory droplets” from getting to you (even though I don’t think I have been in contact with anyone who has it, I just don’t know). I hope you will wear a mask for me.

In fact, as our infection rates and hospitalizations continue to go up all across the south, I really insist that my patients wear a mask while in the clinic with me, especially while we are in close distance of each other. I am okay if you take it off once I’m out of the room, or when you are face down on the table. Your mask helps to keep me safe so that I can continue to help as many people as possible. If you don’t have one or forget yours, I have one for you.

If I am exposed to the virus, that means I have to close the clinic for 2 weeks minimum. None of us wants that to happen. When we both wear a mask, our chances of transmitting the virus are reduced significantly. That said, if you come to the clinic and find out later that you were exposed and may have been contagious while in the clinic, please let me know so that I can get tested and not inadvertently infect others.

Yes, I know the death rate from this virus is pretty low and the majority “recover”, but if you know anyone who has had COVID-19 with symptoms, you don’t want to get it. The after effects can linger for months, and we really don’t know what the long term effects will be. However, we do know that internal organ damage is a very possible outcome. Please err on the safe side and take precautions… for everyone.

Thank you! Okay, I’ll get off the soapbox now.

Welcome back!

The clinic reopened a month ago and all has been going well. Everyone seems genuinely happy to be coming back in for treatments and I’ve gotten good feedback on the new scheduling system. I know I am happy to be back doing what I enjoy.

I’m still following all of the CDC recommendations which means I’m limiting the number of people who are in the clinic at any one time and am doing extensive cleaning and letting the rooms air out between patients. The down side of this is that I can’t treat as many people and the wait list is growing. Appointment times fill up quickly. I ask for your patience and help with booking.

If you need a specific day or time, it’s best to book early. If you need to cancel, please give me as much notice as possible so that I can accommodate someone on the wait list. I appreciate your help!

Hopefully, in another two weeks or so, I’ll feel confident that it’s okay to open up more appointment times, and get the schedule back to normal. Hopefully!

Clinic Procedures – Things to Know

For everyones safety, we have implemented the following procedures to comply with CDC and government guidelines to ensure we are operating a safe practice. Please review these prior to scheduling and arriving for your appointment.

  • Patients are asked to stay home if they are experiencing illness, are having symptoms of flu or virus, have been confirmed with COVID-19 in the last 14 days, or have had any contact with someone who has been confirmed with COVID-19 in the last 14 days.  Additionally, those with compromised or weak immune systems or other conditions such as obesity, diabetes and heart disease are encouraged to stay home a bit longer.  I advise telehealth sessions and herbal medicine for these patients.
  • Upon scheduling your appointment, you will receive screening questions via email. I require that you answer these questions before your appointment.
  • I will be wearing a mask and ask that you do as well.  If you do not have one, or if you forget, I will give you a disposable mask, but I have a limited supply, so please bring your own if possible.
  • I will only have one person in the clinic at the time and there will be no waiting in the lobby.  I ask that you wait in your car or outside on the porch until I come to get you.  I also ask that you have family members and visitors wait for you in the car or outside unless you require their assistance.
  • Please use the hand sanitizer in the lobby or treatment room when you arrive and when you leave, or use the sink in the restroom to wash your hands. Then head straight to the treatment room.
  • Patients will have their temperature taken and will be screened for COVID-19 upon arrival. No patient will receive a treatment if their temperature is over 99.2 degrees Fahrenheit.
  • I am implementing higher level cleaning practices – I will have HEPA air cleaners with UVC sanitization in each treatment room and will sanitize EVERYTHING that is touched between treatments.  I will alternate treatment rooms so there is adequate time for air cleaning and sanitation.
  • I am allowing additional time between patients for sanitizing rooms, and to give me a breather from wearing a mask.
  • I will offer limited appointment times due to the number of appointments I can accommodate with new procedures.  This will all be new to me too, and I appreciate your patience as I dive into this new way of working.

Please feel free to call, email or text me with any questions or concerns.

Clinic Reopening May 5

I hope you are staying healthy and safe!  I’m in the final stages of getting ready to reopen and wanted to share my update and what you need to do to schedule your treatment.  

Step 1 – Set up your login for your patient account.

As I mentioned in previous emails, I have been implementing new software for scheduling and maintaining patient records.  This is how you’ll schedule your appointments online (if you choose to), and how you can view your patient record.  You can also opt to store your credit card for payments to streamline your check out process. 

In the next few days, I’ll send you a Welcome email that will give you the instructions to log in and set your password.  Please be on the lookout for it.

Step 2 – Understand New Clinic Procedures

I am planning to begin seeing patients starting on Tuesday, May 5 and I am implementing several new procedures to comply with CDC and Government Guidelines and Precautions.  Here are some key features:

  • Patients are asked to stay home if they are experiencing illness (even if its just allergies), are having symptoms of flu or virus, have been confirmed with COVID-19 in the last 14 days, or have had any contact with someone who has been confirmed with COVID-19 in the last 14 days.  Additionally, those with compromised or weak immune systems are encouraged to stay home a bit longer.  I advise telehealth sessions and herbal medicine for these people.
  • I will be wearing a mask and ask that you do as well.  I ask that you use the hand sanitizer in the treatment room when you arrive and when you leave.
  • Patients will have their temperature taken and will be screened for COVID-19 upon arrival. No patient will receive a treatment if their temperature is over 99.2 degrees Fahrenheit.
  • I will offer limited appointment times in week 1 to iron out procedures. I will get everyone scheduled who wants a treatment, but may not be able to accommodate everyone week 1.  This will all be new to me too, and I appreciate your patience as I dive into this new way of working.
  • I will only have one person in the clinic at the time and there will be no waiting in the lobby.  I ask that you wait in your car or outside on the porch until I come to get you.  I also ask that you have family members wait for you in the car or outside unless you require assistance. 
  • I am allowing additional time between patients for sanitizing rooms, and to give me a breather from wearing a mask.
  • I am implementing higher level cleaning practices – I will have HEPA air cleaners with UVC sanitization in each treatment room and will sanitize everything between treatments.  I will alternate treatment rooms so there is adequate time for air cleaning and sanitation.

Step 3 – Scheduling Appointments

I know there are some of you dealing with severe pain, anxiety and other issues and need treatment.  I would like to accommodate these patients first if possible. 

In fairness to those of you who’ve had appointments cancelled over the last month, I’ll reach out to you next week to get you rescheduled depending on your condition and urgency. 

For everyone else, please call, text or email me to schedule for week 1.  After I’ve gotten everyone scheduled for week 1 that I can accommodate, I’ll open up online scheduling and will send another email to let everyone know.  

My appointment times for the first week will be:

  • Tuesday, May 5 – 10:00 – 3:00
  • Wednesday, May 6 – 10:00 – 3:00
  • Thursday, May 7 – 9:00 – 2:00
  • I’ll do my best to accommodate other times if necessary.

Thank you so much for your support and understanding during these difficult times.  If any of this is unclear, please reach out to me.  Together we will get through this and will get you back on track toward health.
  
Stay safe and well.
Rawls